Frequently Asked Questions

To rent a scooter in Algarve, you generally need a valid driver's license (for the appropriate vehicle class) and a credit or debit card for the security deposit. Most rental companies require riders to be at least 18 years old. For motorcycles over 125cc, a specific motorcycle license is typically required. Requirements may vary between rental partners.

Most rental companies include basic third-party liability insurance in their rental prices as required by Portuguese law. Additional insurance options for comprehensive coverage, including theft and damage protection with reduced excess, are usually available at extra cost. We recommend checking the specific insurance details when comparing rental options.

Many of our partner rental companies offer one-way rentals between locations in the Algarve region. Availability and any additional fees vary by provider. You can specify your desired pickup and drop-off locations when searching for available vehicles.

Roadside assistance policies vary between rental companies. Most reputable providers offer some form of breakdown assistance. We recommend checking the specific breakdown policy details when booking your scooter. The rental company's contact information will be provided in your booking confirmation.

Yes, helmets are mandatory by law in Portugal for all scooter and motorcycle riders. Rental companies typically provide helmets with their vehicles. For hygiene reasons, you're welcome to bring your own helmet if you prefer.

Cancellation policies vary between rental partners. Many companies offer free cancellation up to 24-48 hours before the rental start time. Cancellations closer to the pickup time or no-shows may incur charges. The specific cancellation policy for each rental option is clearly displayed during the booking process.

Security deposit amounts vary between rental companies and depend on the type of vehicle being rented. Deposits are typically pre-authorized on a credit card at pickup and released upon return if the vehicle is in the same condition. The exact deposit amount will be shown during the booking process for each rental option.

Mileage policies vary by rental company. Many providers offer unlimited mileage, while others may have daily distance limits. The mileage policy is clearly indicated for each rental option when comparing and booking vehicles through our platform.

Payment and deposit requirements differ between rental partners. While most require a credit card for the security deposit, some may accept debit cards or alternative arrangements. Specific payment requirements are displayed when browsing rental options.

Many rental companies offer progressive discounts for longer rental periods, such as weekly or monthly rates. Discounts vary by provider and are automatically applied when you search for longer rental durations on our platform.

The most common fuel policy is 'full-to-full,' where vehicles are provided with a full tank of fuel and should be returned with a full tank. Some companies may offer other policies such as 'pre-purchase' options. The specific fuel policy is indicated for each rental option during booking.

Many rental partners offer accessories such as GPS navigation systems, phone holders, luggage boxes, and child seats where applicable. Available accessories and their costs vary by rental company and can be viewed during the booking process.