Privacy Policy

1. Introduction

Algarve Scooter & Moto Rental ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Data Controller

Algarve Scooter & Moto Rental is the controller responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our data protection officer using the details provided in the "Contact Us" section.

3. Information We Collect

We may collect several different types of information for various purposes to provide and improve our service to you:

3.1 Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

• Full name
• Email address
• Phone number
• Address
• Drivers license information
• Payment information
• Date of birth
• Nationality

3.2 Usage Data

We may also collect information on how the website is accessed and used ("Usage Data"). This may include information such as your computer's IP address, browser type, browser version, pages visited, time and date of visits, time spent on pages, and other diagnostic data.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary for the performance of a contract to which you are a party (e.g., when you make a booking).
• Consent: Processing based on your specific and informed consent.
• Legitimate Interests: Processing necessary for our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.
• Legal Obligation: Processing necessary for compliance with our legal obligations.

5. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our service
• To process and manage your bookings
• To contact you regarding your booking or account
• To provide customer support
• To gather analysis or valuable information to improve our services
• To detect, prevent and address technical issues
• To comply with legal obligations

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

7. Your Rights

Under the GDPR, you have the following rights:

• Right of Access: You have the right to request information about your personal data that we process.
• Right to Rectification: You have the right to have your personal data corrected if it is inaccurate or incomplete.
• Right to Erasure: You have the right to request the deletion of your personal data.
• Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data.
• Right to Not be Subject to Automated Decision-making: You have the right not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies

We use cookies to improve your experience on our website. These are small files that are placed on your device to collect standard internet log information and visitor behavior information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

11. International Transfers

Your personal data may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside Portugal and choose to provide information to us, please note that we transfer the data to Portugal and process it there.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights under the GDPR, please contact our Data Protection Officer:

• By email: privacy@algarvescooter.com
• By phone: +351 123 456 789
• By mail: Algarve Scooter & Moto Rental, Rua das Flores 123, 8000-000 Faro, Portugal

You have the right to make a complaint at any time to the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados - CNPD), the supervisory authority for data protection issues in Portugal.